So many people are actually confused regarding the VoIP phone systems and the IP phone systems. They are really the same in some ways but there are a bit different when it comes to that important factor. They can provide voice transmission with the IP and the packages for both are going to provide similar services. So, from the outside, they look the same. But, they aren’t the same in a big way that the large business should consider.
Well, the difference of the VoIP and the IP system would lie on the focus of control. Such IP phone system would really work in that private network and the VoIP also uses the public internet for the voice broadcast and receiving. Thus, the quality of control of such IP telephone system is much greater than the VoIP.
Those IP phone systems would give the big businesses with a benefit for those call centers and the ability to network on that global scale. Even if there are various benefits in the use of such telephone systems, there are those which include such things.
The unified global communications for the different offices can surely get the IP systems so that all branches of the company, regardless of location, may be assigned those extensions. This is would turn many offices into a big office and also save the company with long-distance charges too. Also, this can help if the customer would contact the wrong calling area. Being able to make a simple transfer to such branch extension can save time and headaches.
You have to be aware that this also able to improve such ability to telecommute at a really affordable cost. Know that telecommuting can surely save the big businesses money when it comes to building the insurance costs and such is also an easy way to go green through reducing traffic from that regular commute. There are plenty of companies out there which switch from the traditional call centers to the workers telecommute. By using the soft phone, the employee is able to dial through such cable DSL or ISP and receive as well as place the calls. The caller won’t get to see the private information of the workers since everything is actually accomplished with the use of the company’s software.
Moreover, such IP phone system permits the customers to phone the company 24/7. Due to the benefits that IP phone systems have, the workers can connect with the customers in various time zones and also on different work schedules and stay open 24/7 through that global office which the IP phone offers. There are surely so many reasons why those companies must utilize the internet phone systems.